Production lead time:
TERMS OF SALE
Because our products are all custom, handmade to customer specifications, when you place your order with Wright Leather Works LLC you will be charged immediately upon submitting your order. Your order will then ship within our stated production lead time.
This is done for your credit card security. Transaction data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers. This eliminates the liability of storing your credit card for a future payment. We do not store any credit card information.
Once an order has been sent to production and material has been cut the order cannot be cancelled without incurring a 20%restocking fee. Rush orders cannot be cancelled.
Gift cards are NOT refundable. Gift cards have a 5 year expiration date from the date they are purchased.
UPS Ground or USPS Mail
Please review our return policy page.
Signature Collection™ holsters are personalized by the customer, therefore they are not eligible to be returned.
FULL GRAIN LEATHER
Full-grain leather is the strongest most durable part of the animal. It is just below the hair and the most natural leather available. It is much better than the "genuine leather" that some use, because it is not resurfaced manufactured leather. The grain is very tight and over time full-grain leather will look better and better and develop a patina from being used and handled.
We shoot our photography as closely and genuinely as possible to representing the actual color of the finished leather product.
That being said:
1. Pictures via the internet or any digital media cannot give you an exact representation.
2. Most importantly, you are dealing with a natural material. This is natural full grain leather and each piece accepts colors and dyes differently. No two pieces of leather will be exactly the same. That is the beautiful imperfection of character that is created when natural materials are used to hand make products. That is just the way it is.
Common leather markings include: wrinkles, shading variations, healed scratches, stretch marks, and insect bites. We use the highest grade vegetable tanned steer hide that limit these "imperfection" but there is no way to eliminate them completely. That is part of the "perfect imperfection" of character that comes from using natural full grain leather. If you are looking for “perfect” unmarked leather then you are looking for something that has been overly treated and not as true to the hide.
LIMITED LIFETIME WARRANTY
Wright Leather Works LLC offers the original purchaser a limited lifetime warranty on our holsters. This warranty covers overall craftsmanship and quality such as stitching and workmanship, for the life of the holster. Yes... a leather holster can be worn out. The life of your holster varies depending on how hard you wear your holster. This warranty does NOT cover normal wear and tear of your holster including but not limited to the following…
Any damage that was the result of improper care, i.e.. oils/ chemicals/ finishes
Any damage that was the result of misuse and/or mishandling
Alterations or modifications done to the original product
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