Questions? Call (419) 307-6191 | $10 Flat Rate Shipping

FAQ's

What kind of leather do you use?

All of our holster leather comes from Hermann Oak Leather in St.Louis, MO. It is 100% American full grain steer hide vegetable tanned using traditional old world tanning processes. We are proud to use American leather from American tanneries. When we say "Made in the USA" that is what we mean.

How close will colors match?

We shoot our photography as closely and genuinely as possible to representing the actual color of the finished leather product. 

That being said:

1. Pictures via the internet or any digital media cannot give you an exact representation.

2. Most importantly, you are dealing with a natural material. This is natural full grain leather and each piece accepts colors and dyes differently. No two pieces of leather will be exactly the same. That is the beautiful imperfection of character that is created when natural materials are used to hand make products. That is just the way it is.

What is full grain leather?

Full-grain leather is the strongest most durable part of the animal. It is just below the hair and the most natural leather available. It is much better than the "genuine leather" that some use, because it is not resurfaced manufactured leather. The grain is very tight and over time full-grain leather will look better and better and develop a patina from being used and handled.

Will the leather have any natural markings?

Common leather markings include: wrinkles, shading variations, healed scratches, stretch marks, and insect bites. We use the highest grade vegetable tanned steer hide that limit these "imperfection" but there is no way to eliminate them completely. That is part of the "perfect imperfection" of character that comes from using natural full grain leather. If you are looking for “perfect” unmarked leather then you are looking for something that has been overly treated and not as true to the hide.

What is the Master Collection Upgrade?

This is a very common question and we have a whole page dedicated to this topic. It can be see at the top of every page or right here. Master Collection Upgrade

What if I don't see my specific 1911 model in the model selector?

There are many, many 1911 makers and it would be impossible for us to list every single maker and model of 1911 available on the market. To simplify things we list our 1911 model on our model selector according to barrel length, slide and frame shape. 

Ex. Kimber Ultra II = 1911 3" barrel (Traditional slide)

Ex. Sig Sauer 1911 Full size Scorpion = 1911 5" barrel with tactical rail (Sig slide)

What if I don't see my firearm in the model selector?

Then you can contact us to ask if we can make a holster for your model. In many cases it is still possible to get a holster, but we cannot guarantee that we can make a holster for every model ever made.

Do you make holsters for revolver?

Yes absolutely! Just select the proper revolver model from the model selector. The only model holsters that are not made for revolvers are the Cruiser® models.

Can you make holsters for different length revolvers?

In most cases yes. 

If your barrel length is shorter than the one listed in our model selector: Just select that model from the model selector and then in the notes of the order tell us your exact barrel length. We will adjust the pattern when we make your order.

If your barrel length is longer than the one listed in our model selector: You must call our office to discuss placing an order with us so we can determine if it is possible to accommodate your revolver.

When is my credit card charged/payment processed?

Online Orders:
If you place your order through our online store you will be charged immediately upon submitting your order. Your order will then ship within our stated production lead time. 

Phone Orders:
If you would rather your credit card be charged at the time of production, you are welcome to call our office and your payment will be held until your order goes into production. the production typically starts 2-3 weeks prior to shipment.
Office phone number (419)307-6191.

Why does it take so long to receive my holster?

Please realize none of our holsters are off the shelf in stock items. They are all handmade to the specifications you call out when you place your order. We are working very hard to ship all orders in a prompt and timely manner but we will not sacrifice quality, fit, and workmanship to save a few days lead time. Although we are routinely ahead of of our stated lead time.

How do you ship?

Orders placed May 12th, 2017 or later will ship via USPS Priority Mail.

How much is shipping?

We charge a $10 flat rate shipping in most cases. That means you can order multiple items and save big on shipping, because we will still only charge you $10. Small items (hardware kits) that are ordered individually will be sent at a $5 rate.